4–8 weeks
Platform sprint
- Cluster baseline: upgrades, backups, admission policy
- CI/CD path from main to production with one approval
- SLO draft for the two user journeys that actually matter
Fixed scope. One technical counterpart on your side.
How we work
Two ways in. No land-and-expand.
Every engagement has a written exit. If we cannot name the success metric in the first call, we decline.
Monthly
Operations retainer
- Shared pager, 24/5 or 24/7
- Weekly capacity and error-budget review
- Change windows we run, you approve
Minimum three months. We keep a written runbook you own if we part ways.